Frequently Asked Questions

  • We offer hormone replacement therapy and medically supervised weight management services for men and women of a broad range of ages across Ontario. Our approach may also include guidance on lifestyle modifications and vitamin or supplement use, where appropriate, to support overall wellbeing. Care is individualized based on a comprehensive assessment and clinical judgment. Individuals at different life stages may be suitable candidates for our programs. Book an appointment to determine whether our services are right for you.

  • Yes, we offer both virtual visits through our secure platform or in person visits at our clinic location. Book an appointment to find the soonest availability.

  • We take an individualized, thoughtful approach to your health, using comprehensive bloodwork and an in-depth review of your health history. Our appointments are never rushed, and we prioritize listening to your concerns and questions. After your visit, we’re available by email to provide continued support and guidance.

  • Yes, the hormones we prescribe are all bioidentical meaning that they have the same chemical and molecular structure as your own body’s hormones.

  • Potential benefits of bioidentical HRT versus traditional hormone replacement therapy

    • Structurally identical to human hormones
      Bioidentical hormones are chemically identical to the hormones naturally produced by the body which can allow for better effects, lower side effects and improved tolerability.

    • Individualized dosing options
      BHRT is tailored based on symptoms, lab results, and clinical response, allowing for more personalized treatment plans.

    • Flexible formulations
      Bioidentical hormones are available in various forms (such as creams, gels, capsules, or injections), which can be helpful for patients who do not tolerate certain delivery methods.

  • Depending on your insurance provider and plan, consultation fees may be eligible for coverage. Fees may also be tax-deductible where applicable. An invoice is provided after each consultation to assist with insurance or tax claims.

  • When booking your appointment, you will need provide a credit card for payment and you will be sent a medical history intake form that must be filled out prior to the appointment. A bloodwork requisition will also be sent to you depending on the type of service you book. This bloodwork must be completed at least one week before your appointment.

  • If an appointment is missed or cancelled within 72 hours, there will be a charge of $100 amount on the credit card on file. This is to ensure that the clinic is running smoothly and other patients have access to care.